Refund & Cancellation Policy

Last updated: March 17, 2026

1. Overview

At ClipVoBooster, we want you to be completely satisfied with our service. This Refund & Cancellation Policy explains your rights and our procedures regarding refunds and cancellations.

By using our service, you agree to this refund policy.

2. Free Plan

Our Free Plan is available at no cost and includes:

  • Unlimited AI email generation
  • Basic email sending features
  • Open and click tracking
  • Basic analytics

No payment is required for the Free Plan, and no refunds are applicable.

3. Paid Subscription Plans

3.1 Professional Plan ($29/month)

The Professional Plan is billed monthly. You can cancel at any time, and your subscription will remain active until the end of the current billing period.

3.2 Lifetime Plan ($60 one-time)

The Lifetime Plan is a one-time payment for unlimited access to all features. This is a non-recurring charge.

4. Refund Eligibility

We offer refunds under the following conditions:

4.1 14-Day Money-Back Guarantee

For Professional Plan subscriptions, we offer a 14-day money-back guarantee from the date of purchase. If you're not satisfied with the service, contact us within 14 days for a full refund.

4.2 Lifetime Plan Refunds

Lifetime Plan purchases are eligible for refunds within 7 days of purchase, provided:

  • The service has not been heavily used (less than 100 emails sent)
  • No violation of Terms of Service has occurred
  • The refund request is made within 7 days of purchase

4.3 Service Issues

If you experience technical issues that prevent you from using the service, we will:

  • Attempt to resolve the issue within 48 hours
  • Provide a prorated refund if the issue cannot be resolved
  • Offer account credits as an alternative

5. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of mind after 14 days (Professional Plan) or 7 days (Lifetime Plan)
  • Violation of our Terms of Service
  • Account suspension due to spam or abuse
  • Failure to use the service (unused features or credits)
  • Partial usage of a billing period
  • Promotional or discounted plans (unless required by law)

6. How to Request a Refund

To request a refund, follow these steps:

  1. Email us at trivora00@gmail.com
  2. Include your account email and order details
  3. Explain the reason for your refund request
  4. Our team will respond within 2-3 business days

Approved refunds will be processed to your original payment method within 5-10 business days.

7. Cancellation Policy

7.1 Professional Plan Cancellation

You can cancel your Professional Plan subscription at any time:

  • Go to Dashboard → Settings → Subscription
  • Click "Cancel Subscription"
  • Your account will remain active until the end of the billing period
  • You will not be charged for subsequent periods
  • No partial refunds for unused days

7.2 Account Deletion

You can delete your account at any time:

  • Contact trivora00@gmail.com
  • We will delete your data within 30 days
  • Cancellation is immediate and irreversible
  • No refunds for deleted accounts (subject to refund policy above)

7.3 Lifetime Plan

The Lifetime Plan does not require cancellation as it is a one-time purchase with no recurring charges.

8. Billing Information

All payments are processed securely through our payment processor. We accept:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Digital wallets (where available)

Billing occurs:

  • Professional Plan: Monthly on the same date as initial subscription
  • Lifetime Plan: One-time charge at purchase

9. Price Changes

We reserve the right to change our pricing at any time. Price changes will:

  • Be communicated 30 days in advance
  • Not affect existing subscriptions until renewal
  • Allow you to cancel before the new price takes effect

10. Taxes

Prices may not include applicable taxes (VAT, GST, sales tax). Taxes will be calculated and added at checkout based on your location.

11. Disputes

If you have a billing dispute:

  • Contact us first at trivora00@gmail.com
  • We will investigate and respond within 5 business days
  • If unresolved, you may contact your payment provider

12. Modifications to This Policy

We may update this Refund & Cancellation Policy at any time. Changes will be:

  • Posted on this page
  • Effective immediately upon posting
  • Applicable to purchases made after the update

13. Contact Information

For questions about refunds, cancellations, or billing, contact us at:

Email: trivora00@gmail.com

We respond to all refund requests within 2-3 business days.

14. Legal Requirements

This policy complies with:

  • Consumer Rights Act (UK/EU)
  • FTC regulations (United States)
  • Applicable local consumer protection laws

If any provision of this policy is found to be unenforceable, the remaining provisions will remain in full effect.